1. Introduction
Welcome to Praakta.com, your destination for fashion accessories that complement your style and personality. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases made through Praakta.com. By accessing or using our website, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Cancellation & Refund Policy.
If you do not agree with any of these terms, we kindly request that you do not use our website or services.
These Terms are designed to ensure clarity, transparency, and a seamless shopping experience for both you and us.
2. Definitions
Throughout these Terms:
- “Company“, “we“, “our“, or “us” refers to Praakta.com, the operator of this website.
- “You“, “your“, “customer“, or “user” refers to anyone accessing, browsing, or purchasing from Praakta.com.
- “Website” refers to our online store accessible at https://www.praakta.com.
3. Eligibility to Use Our Website
By using our website, you confirm that you:
- Are at least 18 years old.
- Are legally capable of entering into binding contracts under applicable laws.
- Will provide accurate, current, and complete information during account registration or checkout.
- Are using the website for personal use and not for any unauthorized commercial purposes.
4. Account Creation and Responsibilities
While browsing does not require an account, certain features like placing orders or tracking require account registration.
When creating an account, you agree to:
- Maintain the confidentiality of your login credentials.
- Be responsible for all activities that occur under your account.
- Notify us immediately if you suspect unauthorized use of your account.
We reserve the right to suspend or terminate accounts found in violation of these Terms or engaged in fraudulent activities.
5. Products and Services
5.1 Product Descriptions
We make every effort to accurately display product descriptions, images, colors, dimensions, and specifications. However, slight variations may occur due to:
- Screen resolutions or device displays.
- Handcrafted elements or natural materials.
Such variations do not constitute defects.
5.2 Product Availability
All products listed are subject to availability. We reserve the right to discontinue products or modify their availability without prior notice.
5.3 Pricing
- Prices are listed in INR (₹) and are subject to change without notice.
- Prices may vary during promotions, offers, or sales.
- The price at the time of order placement is final, regardless of future price changes.
6. Order Processing and Acceptance
6.1 Order Confirmation
Once an order is placed, you will receive an order confirmation email with order details. This confirmation does not signify acceptance but acknowledges receipt.
6.2 Order Acceptance
Acceptance occurs when:
- The payment is successfully processed.
- The order is verified and dispatched from our warehouse.
We reserve the right to cancel or refuse any order for reasons including:
- Product unavailability.
- Payment failure.
- Errors in pricing or product information.
- Suspected fraudulent or suspicious activity.
If your order is canceled, any amount deducted will be refunded promptly.
7. Payment Terms
We accept payments through secure payment gateways including UPI, credit cards, debit cards, net banking, and wallet options.
- All payments must be made in advance.
- We do not store sensitive financial data like credit card numbers.
- Payment failures due to insufficient funds, incorrect credentials, or technical errors are the responsibility of the user.
8. Shipping and Delivery
- Shipping timelines are detailed in our Shipping Policy.
- Estimated delivery dates are indicative and may vary due to external factors like weather, courier delays, or holidays.
- Incorrect or incomplete addresses provided by the customer may result in delayed or failed deliveries.
9. Returns, Refunds, and Cancellations
For detailed information, refer to our Cancellation and Refund Policy. In brief:
- Orders can be canceled within 24 hours if not shipped.
- Refunds are processed within 5-7 business days upon approval.
- Returns are accepted for damaged, defective, or incorrect items only, subject to verification.
10. Promotions, Discounts, and Coupons
- Promotional offers are subject to specific terms mentioned with each campaign.
- Discounts may not be combined unless explicitly stated.
- Coupons are valid for a limited time and must be used before expiry.
- If an order is canceled or returned, the coupon code used will not be reissued unless specified.
11. Intellectual Property Rights
All content on Praakta.com, including but not limited to:
- Logos
- Product images
- Descriptions
- Graphics
- Website design
- Brand name
is the property of Praakta.com and protected under copyright, trademark, and other intellectual property laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
12. Prohibited Activities
While using our website, you agree NOT to:
- Use the website for unlawful purposes.
- Violate any applicable local, national, or international laws.
- Upload or transmit viruses, malware, or harmful codes.
- Attempt to gain unauthorized access to our website, servers, or data.
- Impersonate another individual or entity.
- Engage in fraudulent, misleading, or harmful activities.
Violation of these conditions may result in legal action and termination of your access to the website.
13. Disclaimer of Warranties
- Our website and all products are provided “as is” and “as available”.
- We do not guarantee that the website will be error-free, secure, or uninterrupted.
- We do not guarantee that the colors or product visuals on your screen will be an exact match to the physical product.
14. Limitation of Liability
To the fullest extent permitted by law:
- Praakta.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Your use or inability to use the website.
- Delays or failures in delivery.
- Errors or omissions in product information.
- Unauthorized access to personal data.
- Your use or inability to use the website.
Our total liability shall not exceed the amount paid by you for the product in question.
15. Indemnification
You agree to indemnify, defend, and hold harmless Praakta.com, its owners, employees, partners, and affiliates from any claims, liabilities, damages, costs, and expenses (including legal fees) arising out of your violation of these Terms or any applicable law.
16. Force Majeure
We are not liable for delays, cancellations, or failures caused by circumstances beyond our control, including but not limited to:
- Natural disasters (earthquakes, floods)
- War or terrorism
- Labor strikes
- Government restrictions
- Supply chain disruptions
17. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].
18. Amendments and Updates
We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective once posted on this page. Continued use of the website constitutes acceptance of the revised Terms.
19. Contact Information
If you have questions or concerns regarding these Terms, please contact:
Praakta.com Support Team
Email: praaktaofficial@gmail.com
Phone: +91-9625783695
Business Hours: Monday to Friday, 10 AM – 6 PM IST